Responsible Gaming at bajifair

Age Restriction & Verification

bajifair operates on a strict 18+ policy. Gambling is an activity intended exclusively for adults, and it is both our legal and moral obligation to ensure that no person under the age of 18 is able to register an account, make a deposit, or participate in any game or sports betting activity on our platform.

All new registrations on bajifair are subject to an age and identity verification process. Players are required to submit a valid government-issued photo identification document — such as a National Identity Card (NID) or passport — before their account is approved for full access. Until verification is complete, withdrawal of winnings is not permitted.

Protecting Minors

If you share a device or a household with anyone under the age of 18, we strongly encourage you to take the following precautions:

• Always log out of your bajifair account when you have finished playing.
• Use a strong, unique password that cannot be guessed by younger household members.
• Enable device-level parental controls through your mobile or desktop operating system settings to prevent access to gambling websites.
• Do not save your login credentials in shared browsers.
• Consider using a dedicated device for online gambling that is kept out of reach of minors.

Signs of Problem Gambling

Gambling is a popular leisure activity enjoyed by millions of people across Bangladesh and around the world. For the vast majority of players, it remains a fun and controlled pastime. However, for a small proportion of individuals, gambling can develop into a compulsive behaviour that negatively affects their financial health, relationships, and mental wellbeing.

Recognising the early warning signs of problem gambling — whether in yourself or in someone you care about — is the first and most important step toward seeking help. bajifair has compiled the following indicators based on widely recognised responsible gaming frameworks:

Behavioural Warning Signs

• Spending more time or money on gambling than you originally intended.
• Gambling to recover money you have previously lost ("chasing losses").
• Feeling restless, irritable, or anxious when you are unable to gamble.
• Lying to family members, friends, or colleagues about the extent of your gambling activity.
• Neglecting work, study, family responsibilities, or personal health in favour of gambling.
• Borrowing money or selling personal possessions to fund gambling sessions.
• Gambling as a primary way to escape stress, anxiety, depression, or personal problems.
• Failed repeated attempts to cut down or stop gambling entirely.
• Experiencing financial difficulties that are directly linked to gambling expenditure.
• Neglecting meals, sleep, or personal hygiene due to extended gambling sessions.

Self-Assessment Checklist

If you are unsure whether your gambling habits are becoming problematic, working through the following self-assessment questions honestly can give you a clearer picture. These questions are adapted from internationally recognised problem gambling screening tools and are intended to be used as a personal reflection guide — not a clinical diagnosis.

Consider each question carefully and reflect on your gambling behaviour over the past 12 months:

Our Responsible Gaming Tools

bajifair has integrated a full suite of responsible gaming tools directly into the player account management system. These tools are accessible at any time — you do not need to contact customer support to activate most of them. They are designed to be easy to use and to take effect without delay, so that players can act on responsible decisions the moment they make them.

How to Access Your Responsible Gaming Controls

Self-Exclusion Programme

Self-exclusion is the most powerful responsible gaming tool available on the bajifair platform. When you activate self-exclusion, your account is immediately locked and you are prevented from logging in, depositing funds, or placing any bets for the duration of the exclusion period you have selected. bajifair also takes steps to suppress any promotional communications to your registered contact details during the exclusion period.

Available Self-Exclusion Periods

• 30 Days: A short-term break that gives you space to reflect on your gambling habits and reset without a long-term commitment.
• 90 Days: A medium-term exclusion suitable for players who recognise a developing pattern and want a meaningful cooling-off period.
• 6 Months: An extended exclusion for players who need a longer break to address gambling-related concerns with professional support.
• 12 Months: A full-year exclusion that allows time for comprehensive recovery and lifestyle change.
• Permanent Exclusion: A lifelong exclusion from bajifair. This option is irreversible and should be chosen by players who have made a firm decision to stop gambling permanently.

How Self-Exclusion Works in Practice

Once self-exclusion is activated, the following actions are taken immediately by bajifair:

• Your account login is disabled — you will not be able to access your account for any reason during the exclusion period.
• Any pending bets placed before the exclusion was activated will be settled in accordance with normal terms, and any applicable winnings will be held for collection after the exclusion period ends (or returned, in the case of permanent exclusion).
• Your account balance will be accessible for withdrawal after the exclusion period ends, subject to the standard identity verification process.
• bajifair will not send you bonus offers, promotional emails, or SMS messages during your exclusion period.
• Attempts to create a new bajifair account during an active self-exclusion period are prohibited. If you attempt to re-register and our systems identify a match with an excluded account, the new account will be closed and any deposits refunded.

Deposit & Spending Limits

Deposit limits are one of the most practical and effective tools for keeping gambling within a budget you are comfortable with. bajifair allows you to set hard limits on how much you can deposit into your account over defined time periods. These limits apply across all payment methods — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card payments — so there is no way to circumvent them by switching payment channels.

Types of Financial Limits Available

• Daily Deposit Limit: The maximum total amount you can deposit across a rolling 24-hour period. Suitable for players who want to manage their spending on a session-by-session basis.
• Weekly Deposit Limit: A cap on total deposits across a rolling 7-day window. Ideal for players who budget their entertainment spending on a weekly basis.
• Monthly Deposit Limit: A broader cap covering a 30-day rolling period. Recommended for players who prefer to manage their gambling budget alongside their monthly income cycle.
• Session Loss Limit: A limit on the maximum amount you are willing to lose in a single playing session. Once this amount is reached, your session ends automatically.
• Wager Limit: A cap on the total stake amount you can place across a defined period, regardless of wins or losses.

All limit reductions take effect immediately — there is no delay when you choose to become more restrictive with your spending. Limit increases, however, are subject to a mandatory cooling-off period of at least 24 hours before the new, higher limit comes into force. This asymmetric design is intentional: restricting yourself is always instant, while relaxing restrictions requires a pause for reflection.

Advice for Responsible Play

Whether you are a casual player enjoying cricket betting during the BPL season or a regular casino games enthusiast, the following practical guidelines from bajifair will help you keep gambling in its proper place — as a form of entertainment — rather than allowing it to become a financial or personal burden.

Golden Rules for Responsible Play

• Set a budget before you start. Decide exactly how much you are comfortable spending before you open the bajifair platform. Stick to this amount regardless of the outcome.
• Never chase your losses. If you have reached your budget for the day or session, stop playing. Depositing more money to try to recover losses is one of the most common paths into problem gambling.
• Treat winnings as a bonus, not income. Gambling outcomes are determined by chance. Winnings should be treated as a pleasant surprise, not a reliable or expected source of income.
• Take regular breaks. Step away from the screen regularly during a gaming session. Use bajifair's session timer feature to remind yourself when it is time to pause.
• Do not gamble under the influence. Alcohol, certain medications, and emotional distress can significantly impair your judgement and lead to poor betting decisions. Avoid gambling when your decision-making ability is compromised.
• Balance gambling with other activities. Gambling should be one of many leisure activities in your life, not the dominant one. Maintaining friendships, hobbies, physical activity, and family time provides important perspective and balance.
• Know the games you play. Understanding the rules, house edge, and return-to-player percentages of the games you choose helps you make informed decisions and set realistic expectations.
• Keep gambling private and proportionate. If you feel you need to hide your gambling activity from family or friends, that is a strong signal that it may be becoming disproportionate in your life.

Support & Help Resources

If you believe that gambling is negatively affecting your life, your finances, or your relationships, please know that you are not alone and that help is available. Reaching out for support is a sign of strength, not weakness. bajifair's customer support team is available 24 hours a day, 7 days a week, via live chat on the platform.

In addition to the tools and support provided directly by bajifair, the following types of organisations provide confidential assistance to people affected by problem gambling. We encourage any player who is struggling to reach out to one of these services:

• National Mental Health Helplines: Bangladesh has national mental health support services operated by government health authorities. Contact the National Mental Health Institute (NIMH) in Dhaka for referrals to counselling services.
• Gamblers Anonymous-style Peer Support Groups: Peer support groups following the 12-step model offer free, confidential group sessions for people affected by problem gambling. Ask a healthcare professional for referrals to groups operating in your city — including Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi.
• Professional Counselling Services: Licensed psychologists and counsellors in Bangladesh offer confidential one-on-one therapy for behavioural addictions including gambling. A referral from a general practitioner (GP) can help you access appropriate professional support.
• Family Support: Problem gambling affects not only the individual but also their family members. Many counselling services offer support sessions for partners, parents, and other family members affected by a loved one's gambling behaviour.